The SteelSeries Arctis Prime Black is a wired competitive gaming headset built around the same high-fidelity speaker drivers used in the Arctis Pro series. Its premium 40mm neodymium drivers deliver an extended 10Hz–40kHz frequency response for detailed game audio, while the retractable Discord-certified ClearCast bidirectional microphone is designed for focused voice pickup and background-noise reduction. A detachable 4-pole 3.5mm cable provides direct headset connectivity, and SteelSeries includes a dual 3.5mm extension cable for PCs with separate headphone and microphone jacks. Premium leatherette ear cushions, a lightweight aluminum-alloy-and-steel frame, and onboard volume and mute controls complete the esports-focused design.
Shipping and Returns
We offer fast and reliable shipping for all our items. Orders are processed within 1-2 business days and shipped via standard delivery, which typically takes 3-5 business days.
For any questions regarding your order, please contact our customer service team for assistance.
Refund & Replacement Policy
Returns are only accepted in rare cases with double shipping charges, and only if the product is sealed.
Opened or preference-based returns are not allowed.
Please report any damaged, defective, dead-on-arrival, or incorrect product within 72 hours with an uncut unboxing video for replacement.
Refunds are processed after verification, and if a replacement is unavailable, a full refund will be issued.
Refunds are processed after verification, and if a replacement is unavailable, a full refund will be issued.